Willsmer Wagg Ltd one of the UK’s leading distributors of promotional merchandise and corporate gifts are proud to announce they have achieved Charter Distributor status with the British Promotional Merchandise Association.
To achieve this accreditation applicants must agree to adhere to the BPMA Charter Code of Practice and provide detailed, documented evidence of customer service and quality procedures within their business. Accredited companies must also be able to demonstrate their commitment to customer service something Willsmer Wagg has no difficulty in proving.
Debbie Willsmer, Managing Director says “all our staff are experts in the promotional merchandise industry, undergoing regular training, hand-picked for their expertise and a desire to service customers. We are highly delighted to have achieved BPMA Charter Status and will be endorsing the BPMA charter logo showing all customers that they will receive a high level of customer care and that they are working with a highly professional and responsible business. This accreditation is the first of many over the next few years, with a goal to achieve ISO 9001 certification during 2012 and ISO 14001 certification in 2013.